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Terms & Conditions

These Terms & Conditions govern your use of products and services that are offered on the Alosraonline website, www.alosraonline.com.  By using this site, you acknowledge and agree to abide by these Terms and Conditions, so please read them very carefully.

Alosraonline.com (from here on referred to as ‘we’, ‘our’, ‘us’) is governed according to Bahrain Law. Please revisit this policy page regularly as they are subject to change without prior notice. The published date would indicate when the last update has been made. Any queries not already answered below can be addressed to our customer service team via email or you can contact us at the below address.

Contact Information

Alosraonline.com
PO Box 828
Manama
Bahrain

Telephone: +973 17 739 290

*Office Hours: 7am – 5pm (Bahrain local time)

Use of the website

By navigating through the site or clicking on the order form/purchase confirmation button (or equivalent), you will be submitting an order which will incorporate all these Terms & Conditions.

You agree to indemnify us, including agents and service providers, from any claims, actions or demands resulting from any breach of these Terms & Conditions or misuse of our site. We are not liable for any losses resulting from incorrect usage of this site or unauthorized access to your data.

Content on the site including design, trademarks and logos belong to the Brand owners or Alosraselect and you require written permission to reproduce any materials published by us.

We reserve the right to not accept your order, in which case we will not have any further obligation to you. We may accept the whole or part of your order, both in respect of the kind and quantity of products ordered. Once the order has been delivered and accepted by you, we no longer hold any liability or obligation.

Our total liability to you for the non-delivery of any products is limited to delivering the products to you within 10 days of you informing us of the non-delivery. We reserve the right to substitute a product of equal or higher value in the event of supply difficulties. You may cancel this delivery request any time before the shipment has been made. We will not have any responsibility for late or non-delivery of goods arising from incorrect delivery information being provided.

We will endeavor to ensure that all pricing information on this website is accurate, however, occasionally an error may occur and goods may be wrongly priced. In the event that we discover a pricing error we will, at our discretion, either: contact you and ask you whether you wish to cancel your order or continue with the order at the correct price; or notify you that we have cancelled your order. We will not be obliged to supply goods or services at the incorrect price. We reserve the right to adjust prices, offers, goods and specifications of goods at our discretion at any time before (but not after) we deliver your order.

By registering with us or placing an order, you are confirming that you are 18 years old or above or using the site with the permission of your legal guardian. It is your responsibility to keep your login details safe, as you are fully responsible for all activities that take place under your username and password. It is the responsibility of users to inform us if you become aware that anyone is using your account without your permission. You can do this by getting in touch with our customer service team.

Information posted on our site is not intended to replace or substitute any warning, advice (like usage, medical implications, ingredients and others) about the product. Always seek professional advice and read product labels for specific instructions. We accept no responsibility for inaccurate display of product information or images. If reported, we shall make amends to update this information on our site.

We reserve the right to terminate your registration, without providing you with a reason, in the event of long periods of inactivity or breach of our terms and conditions.  We also reserve the right to withdraw any product or service that we offer at any time, as well as to run advertisements about products or services on behalf of our partners. We are not responsible for the content from links that lead you to third party sites.

These Terms & Conditions will be governed by and construed in accordance with the laws of the Kingdom of Bahrain and any disputes will be decided only by the Bahrain courts.

 

Updated on : 24-June-2016

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Customer Service

Service Hours:Saturday - Thursday 8:00am - 5:00pm
Call:17 739 290
Contact us